Terms of Service

Last updated: December 2024

These Terms of Service ("Terms") govern your use of the website grouselllu.top and the catering services provided by grouselllu B.V. ("Company," "we," "our," or "us"). Please read these Terms carefully before using our services.

Acceptance of Terms

By accessing our website, contacting us for services, or entering into a catering agreement with grouselllu, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Company Information

grouselllu B.V. is a Dutch limited liability company providing professional catering services. Our company details are:

grouselllu B.V.

Parkweg 38, 5683 QX Eindhoven, Netherlands

Registration Number: 70392618

VAT Number: NL867205941B01

Email: legal@grouselllu.top

Services Description

grouselllu provides professional catering services including but not limited to:

  • Corporate event catering
  • Wedding catering services
  • Private party catering
  • Menu planning and consultation
  • Event coordination and setup services
  • Equipment rental and delivery

Booking and Contracts

All catering services are subject to availability and confirmation. A binding contract is formed when:

  • You accept our written quote or proposal
  • A signed catering agreement is executed by both parties
  • Required deposits are received

We reserve the right to decline service requests at our discretion.

Pricing and Payment

All prices are quoted in Euros (EUR) and include applicable VAT unless otherwise stated. Payment terms include:

  • Deposit required upon booking confirmation
  • Final payment due as specified in the catering agreement
  • Late payment charges may apply for overdue accounts
  • Additional charges for changes to confirmed orders

Cancellation and Refunds

Cancellation policies vary based on the event date and services booked:

  • Cancellations more than 14 days before the event: 50% refund of deposit
  • Cancellations 7-14 days before: 25% refund of deposit
  • Cancellations less than 7 days: No refund
  • Force majeure events may be subject to different terms

Client Responsibilities

Clients are responsible for:

  • Providing accurate guest counts and dietary requirements
  • Ensuring venue access and appropriate facilities
  • Obtaining necessary permits and licenses
  • Providing safe working conditions for our staff
  • Timely communication of any changes

Food Safety and Allergies

grouselllu maintains high food safety standards and holds appropriate certifications. However, clients must inform us of all allergies and dietary restrictions. We cannot guarantee complete absence of allergens in our kitchen environment.

Intellectual Property

All content on our website, including recipes, menus, photographs, and written materials, is the intellectual property of grouselllu B.V. and is protected by copyright law. Unauthorized use, reproduction, or distribution is prohibited without our express written consent.

Limitation of Liability

grouselllu's liability is limited to the total amount paid for services. We are not liable for:

  • Indirect, consequential, or special damages
  • Loss of profits or business opportunities
  • Damages resulting from venue limitations or third-party actions
  • Events beyond our reasonable control (force majeure)

This limitation applies to the fullest extent permitted by Dutch law.

Insurance and Indemnification

grouselllu maintains appropriate public liability insurance. Clients agree to indemnify grouselllu against claims arising from the client's negligence or breach of these terms.

Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). Please review our Privacy Policy for details.

Website Use

When using our website, you agree to:

  • Provide accurate and complete information
  • Not use the site for unlawful purposes
  • Not attempt to harm or disrupt our systems
  • Respect our intellectual property rights

Termination

Either party may terminate the service agreement in accordance with the cancellation terms or for material breach of these Terms. grouselllu reserves the right to refuse service or terminate agreements for any violation of these Terms.

Force Majeure

grouselllu is not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other force majeure events.

Governing Law and Jurisdiction

These Terms are governed by Dutch law. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands, specifically the courts competent for Eindhoven, North Brabant.

Dispute Resolution

We encourage clients to contact us directly to resolve any concerns. For formal disputes, we may engage in mediation before pursuing legal action. Any legal proceedings must be initiated within one year of the event giving rise to the dispute.

Modifications to Terms

grouselllu reserves the right to modify these Terms at any time. Updated terms will be posted on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

Entire Agreement

These Terms, together with any signed catering agreement and our Privacy Policy, constitute the entire agreement between you and grouselllu regarding our services and supersede all prior agreements and understandings.

Contact Information

For questions about these Terms or to discuss your catering needs, please contact us:

grouselllu B.V.

Email: legal@grouselllu.top

Phone: +31 309083064

Address: Parkweg 38, 5683 QX Eindhoven, Netherlands

By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.